Play Responsibly, Enjoy Safely
xx22 believes that entertainment is at its best when it stays within control. Our responsible gaming policy is committed to giving you a safe and enjoyable experience.
xx22's Responsible Gaming Promise
xx22 is a trusted online betting and casino platform in Bangladesh. We want every one of our players to see gaming as entertainment — not as the only way to earn money. Responsible gaming means enjoying gaming while keeping control over your time, money, and emotions.
We believe that the right tools, the right information, and the right support together create a safe gaming environment. That is why xx22 offers you deposit limits, self-exclusion, and time-out features, so you can stay in control of your gaming at any moment.
- Opening an account or playing is strictly prohibited for anyone under 21
- We never direct advertising toward minors
- All transactions are secured by SSL encryption
- Set or change your deposit limit at any time
- Self-exclusion feature — give yourself a break for a set period
- 24/7 live chat support in Bengali — we are always here when you need us
- Fair play guaranteed — a transparent gaming environment with no manipulation
Key Tools for Responsible Gaming
xx22 provides several important tools to help you stay fully in control of your gaming experience.
Setting a Deposit Limit
Set a limit on how much you can deposit each day, each week, or each month. Once set, the limit takes effect immediately. Increasing a limit requires a waiting period, but lowering it is instant.
Session Time Limit
Set a time limit for each gaming session. Once the set time is up, you will automatically receive a warning. This keeps you from spending too much time and helps you build healthy gaming habits.
Self-Exclusion
If you feel you need a break, choose self-exclusion. You can close your account for 7 days, 30 days, 6 months, or permanently. No promotional messages are sent during an exclusion period.
Time-Out Feature
Use time-out for a short break. You can take a time-out ranging from 24 hours up to 6 weeks. During this period you cannot access your account, but it will be reactivated automatically once the period ends.
Gaming History Review
View the full history of all your bets, wins and losses, and deposits and withdrawals. This transparent information helps you understand your own gaming patterns and make decisions when needed.
Round-the-Clock Support
For any questions or concerns about responsible gaming, our Bengali-speaking support team is ready on 24/7 live chat. Your privacy is fully protected.
Signs of Problematic Gaming
If any of the signs below apply to you, it may be a signal that you need help. Taking action at the right time is the wisest thing to do.
- You feel the urge to bet more and more to try to recover money you have lost
- You want to stop gaming but cannot, or you feel uneasy when you try
- You are placing gaming above family, friends, or work
- You are taking on debt or using money meant for essential expenses to fund gaming
- You are gaming in secret or lying about it
- You feel irritable or anxious when you are not gaming
- You are cutting sleep short or neglecting important daily tasks to game
Is My Gaming Under Control?
Ask yourself the following questions
If you answer "yes" to most of them, you are gaming responsibly.
How to Use the Protection Tools
Below is a detailed guide on how to use xx22's responsible gaming features.
🔒 Account Protection
Log in to your xx22 account and go to the "Account Settings" section to find the responsible gaming tools. From there you can set deposit limits, session limits, and self-exclusion. If you have any trouble, talk to us via live chat.
📋 How Deposit Limits Work
The minimum deposit amount is ৳300 and the minimum withdrawal is ৳800. You can set a daily or monthly deposit limit for yourself. Lowering a limit takes effect immediately. A review period applies if you want to increase a limit.
⏸️ The Difference Between Time-Out and Self-Exclusion
A time-out is a short-term break (24 hours to 6 weeks) — your account is reactivated automatically once the period ends. Self-exclusion is a long-term option — from a minimum of 6 months up to a permanent closure. No communication is sent during an exclusion period.
👨👩👧 Protection of Minors
xx22 is for people aged 21 and above only. If a child or teenager can access your device, enable parental controls on it. If you have any concerns, let us know immediately via live chat.
The Golden Rules of Responsible Gaming
Following the rules below will keep gaming an enjoyable form of entertainment at all times.
- Set a budget: Decide in advance how much you will spend each week. Never bet beyond your budget.
- Set a time limit: Allocate a specific time for gaming. Avoid playing for hours on end.
- Accept your losses: Trying to win back lost money often leads to even greater losses.
- Do not bet on emotions: Avoid gaming when you are feeling sad, angry, or under pressure.
- Avoid alcohol: Betting while intoxicated can lead to dangerous decisions.
- See it as entertainment: Gaming is primarily entertainment. Never treat it as a reliable source of income.
- Tell someone you trust: Let a trusted person know about your gaming habits — this helps ensure accountability.
What xx22 Will Never Do
We are firmly committed to several things in order to protect the interests of our players.
- Minors (under 21) will never be allowed to open an account or play
- Promotional offers will never be sent to players who are under self-exclusion
- Players showing signs of problematic behaviour will never be actively encouraged to continue
- Gaming will never be presented as a means of earning a living
- Requests for responsible gaming support will never be ignored
Need help? We are here 24/7
Our Bengali-speaking support team is always ready for any gaming-related concerns. Your privacy is fully protected — speak to us without hesitation.
Email: [email protected] | Live Chat: Active 24/7
Enjoy Responsibly
Enjoy the best experiences xx22 has to offer with safe gaming assured.